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What happened to 20.21 - Review by citysearch c | 20.21 Restaurant

20.21 Restaurant

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What happened to 20.21 7/27/2007

We truly enjoyed this fine addition the the Minneapolis food scene back in it's hay day, great space and view, the Puck dining experience, and exceptional service...however, we left this Friday evening wondering if we would indeed be back. Sure, perhaps the food is the same, I say not as appealing now as the menu has become stayed..and yes the room is still loud..thats OK we grew to overlook that chaos..but tonights dinner service was way out the waters by any standard. \r \r Our server seemed completely indifferent as to our what we were expecting..and soon found wishing for...knowledge, grace, charm, and PROPER service, rather than the automated coldness that we recieved. We still hark back to your opening days..you had a fine staff on hand. One gentleman server in particular...Dennis, was outstanding..and made each experience the most it could possibly be..without fail. So we ask you Wolfgang, fully realizing that one component enhances the other, please bring back your service professionals and standards and utilize the others in perhaps your mall/airport settings. Perfectly executed dinner service may even cause one to believe that this room is worth a visit. Pros: view location Cons: service service service more
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