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Below average food and service at an above average price - Review by citysearch c | Bistro 258

Bistro 258

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Below average food and service at an above average price 7/17/2007

I was told about the Bistro by a friend and thought I would see what all the hype was about. I was unfortunately disappointed by the experience. Our server was lacking in knowledge about the specials, the wine list, and the ingredients of the menu items. I ordered a fillet mignon rare, ($23), which is my absolute favorite cut of meat only to be served an overcooked and gamy steak that had the texture of a sirloin and the consistency of a london broil. My wife had the salmon special, and although the server told us that it was wild caught, we both agree that it was farmed and not very tasty. The owner was working on the floor that night and he approached us after the meal to ask how everything was and what he could do to make it better. After explaining to him the aforementioned critique of his cuisine, he assured us that he would get to the bottom of the issues and blamed the his restaurant's faults on the fact that he had just bought the business and was in the process of reshaping it to his liking. I understand that the transition is probably difficult, but after hearing the praise that my friend gave the restaurant, I can't understand how it went downhill so fast. Perhaps our food was prepared by a new chef in training and our server didn't yet know the menu, but I can't excuse such poor service or an overcooked fillet. When all was said and done, my wife and I had spent over sixty dollars on a meal that neither of us enjoyed, and although the owner promised to make it right, he never offered to comp us a meal or even our appetizer. I can't recommend this restaurant to anyone. Rooster's right across the street has an excellent wait staff and better food at a better price. Pros: good parking, nice atmosphere Cons: overpriced, bad service, limited wine list, overbearing and chatty owner more
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