I went to once upon a child on July 13, Saturday afternoon at 3:30om to sell some baby items. The young lady (brunette) mentioned to me it is a hour wait. So I told her that I am going to fetch more items from home and will be back in an hour. She mentioned to me they will close at 6pm. I went home and gathered several other baby items around and moved it onto the car. It is very hot in Ausin Texas during the summer. I came back to the store around 4:40pm and the young lady gave me a quote of the items for my first trip and I accepted it. I mentioned to her that I am going to fetch some more items from the car. As I am a small person, it took me 15 minutes to haul in the baby items. But when I finally hauled over the items to the the front desk, the lay told me that they stop buying at 5pm. I asked her if she could do a favor to accept it. She said no. I asked her why she did not tell me this deadline before because I mentioned to her several times that I was going to get more items from home. She told me that I should have sold it in one trip. I said the items did not fit into my car in one trip. In a word, I am very disappointed at the customer service at One Upon a Chind in North Austin, Texas.
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