This rating should be zero stars. The worst customer service and BS I have ever heard. My daughter was backe into by an American Access Casualty customer in a parking lot... this person backed out of a parking space. The run-around about who to get the estimates from & lack of information from them is appalling. They are by far the worst I have ever experienced so good luck if you are a customer of theirs. No doubt in my mind that whoever gave the good review is an employee...that is the only way they could get a good review.
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