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Sold defective, expensive TV and is refusing to repair it - Review by citysearch c | Video Only

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Sold defective, expensive TV and is refusing to repair it 7/13/2007

This was our second Toshiba in a row and the second one we've had major problems with. 31 days after purchasing it, it quit working. It's now been two full months with no repair. Video Only and Toshiba claim the ""part is back ordered""- for two full months. It's not the lamp or another common part, but a mystery part that needs to be shipped. Apparently from the fourth dimension. We've had multiple repair people over to the house (both from the store that sold it to us and a subcontractor from Toshiba) and still have a VERY expensive non working TV set. Pros: Selection of expensive TV's Cons: Won't stand behind products, won't honor sales commitments more
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