Bad experience with this company's management to care for needy person in our family. Always verify what you are being told. Get it in ink. Make sure you ask specific questions about everything. Deception is a cause for concern esp. when you are depending on the coverage/work. One person in the office holds too much power. Beware that this person will tell you what you want to hear. They will make promises but not intend to follow through or do it a different way without your being asked or told. The facts will then be turned against you to your ins. co. You will be threatened or attempted to be terminated if you uncover and challenge any of these issues/lies. I would recommend another agency as well. Sad though, some really nice aides trying to make a living working for this agency.
Pros: had a great aide
Cons: management/deception/power issues
more