This is a great salon with a nice relaxed friendly environment. All the staff are really nice and they actually ""listen"" to what you want. Much better than the other ""downstairs"" option in the mall. Myself and three friends all go to Regis and we always love our hair! The place itself is a little run down but staffers tell everyone that they are waiting to be remodeled for the new mall expansion at the Natick Collection.
Pros: friendly and talented staff....can usually get a last minute appointment
Cons: mall parking......all of the mall is under a major renovation
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