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Unethical; don't keep promises, honor guarantees, or work with clients to resolve issues - Review by citysearch c | Real Green Pest and Lawn

Real Green Pest and Lawn

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Unethical; don't keep promises, honor guarantees, or work with clients to resolve issues 7/11/2007

Even before I moved to Austin from out of state, I'd found Real Green Lawns and thought they sounded great. Immediately after moving into my house, I contracted with them for lawn service, and paid extra for enhanced services, which were allegedly fire ant control and twice-annual aeration. They advertise ""Visible Results or Your Money Back"", though if you click through the link for the ""Real Green Money Back Guarantee,"" what you find is this: ""Visible results, Guaranteed! Our Lawn Care Program Guarantee: I Guarantee your satisfaction. We will work until you are satisfied with your lawn. If my technicians can't solve your problem, I will do it personally. No exceptions. Best Regards, Pros: They didn't burn down my house Cons: Work is mediocre, promises aren't kept, clients get insulted, and their ""guarantee"" is a sham. more
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