I recently remodeled my bathroom and ordered many of the accessories from Best Plumbing since they had a great selection. I was on kind of a time delay and asked if the items would arrive before my deadline. I was assured that they would each of the three (3) times I asked. Then - no, they weren't there as promised. And they weren't there the nexxt day or even the next day or the day after that. Eventually bits arrived, but not all the pieces together and in the end, my toilet paper holder took over 30 days to arrive at their location. Which meant I drove there 5 times to pick up pieces. Each time I had to wait a long time for someone to help me and everyone was really rude. I tried complaining about how long things were taking and expresssing my dissatisfaction at their failure to meet their word, and was chastized for thinking things would arrive on time -- ""30 days is what we tell people to expect for delivery.""
Pros: good selection
Cons: rude staff and long delivery time
more