Four years ago we purchased a childs bedroom set from here because of selection. Our expectations of the furniture have been met, but four years later have been reminded of what a poor customer service experience we had then beacause of the bad experience we had this week. We have been trying to purchase a new hardware kit for a crib that we bought four years ago. Our experience has been less than encouraging. We've had such argumentitive and condisending comunication through the management, and have been told by warehouse management to "just buy a new crib lady". This after we were told that it shouldn't be a problem to retro fit hardware for this crib! This has been nothing but a big headache and we are left with only a bad experience to pass along.
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