I recently tried to place an online order with the Daisy shop. I found the process to be anything but hassle free. You are supposed to either mail in your form or fax it to the appropriate number. I shop online all the time and though I found this method a little unconventional I faxed the form anyways. Shortly after I faxed the form I received an e-mail from someone at the store. The e-mail I received was not at all what I had expected. The response stated that I had filled out the form wrong and that I should "ask an adult to help me fill it out correctly"- As if I'm a child incapable of filling out an order form? I found this quite offensive. I'm the customer! After receiving the message I responded appropriately. I received a response but it was not what I had hoped for. Needless to say I never got the apology I thought I deserved. I would not recommend this store to online shoppers. They have great customer service in the regard that they respond quickly but not when it comes to respecting the customer.
Pros: Quick Response
Cons: Does Not Value The Customer- Disrespectful
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