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Good and Bad: Great Services / Unfriendly Welcome - Review by citysearch c | Simply Your Spa

Simply Your Spa

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Good and Bad: Great Services / Unfriendly Welcome 7/22/2007

A friend of mine and I recently took a vacation to Charleston. It is our tradition to go to the spa the first day of our vacation hence we booked a spa package at Simply Your Spa. The day before our visit when I called to confirm out appts I felt like I was inconveniencing the receptionist to talk to me. This attitude carried over to the day we arrived. Being that we were from out of the area we got a little lost on our way to the spa (since it is about 6 miles from downtown Charleston) and ended up being about 10/15 minutes late for our first appointment. We were greeted by a receptionist who looked up at the clock and made a face to show her displeasure with our tardiness. We apologized explaining that we were from out of town and she said time would have to be cut off our appts to compensate for us being late. She had an extreme attitude with us and made us both feel very uncomfortable. This might have made sense if there were other clients in the spa, but we appeared to be the only people getting services! To top if off, she ended up being the person to give me my facial and pedicure which at first was awkward for me. On the services side, I will say that my facial was excellent and the massage was one of the best ever I've had (the massage therapist was extremely friendly and professional). The overall spa itself was quaint and nice and had a very relaxing, homey feel to it. After getting over the unpleasant welcome, I enjoyed myself. more
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