My husband and I (I have a membership and he does not) have scheduled 3 massages together. Twice they have been cancelled due to 'scheduling errors' made by Massage Envy staff. Once my membership is up, I will cancel immediately. There is no advantage to having a membership since after your first massage, everyone pays the same price.
Now I am at massage envy's mercy when and IF, my massage is not cancelled. Never again!
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