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Thanks Bill Pearce, I love your service department!!! - Review by citysearch c | Bill Pearce Courtesy Honda

Bill Pearce Courtesy Honda

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Thanks Bill Pearce, I love your service department!!! 6/12/2007

One of the age old questions that's always asked is how reliable your mechanic is. I've always had difficulty trusting any mechanic, but without question Bill Pearce Honda has earned my trust and my business for life!. These guys are great. The well knowledge service consultants are friendly and always willing to help out and give you very honest feedback as far as what type of work needs to be done. Though they charge dealer prices for work, they also don't charge for many of the ""small"" jobs that other dealerships would. Complimentary shuttle service during the week and the willingness to listen carefully to make sure the find the problem you brought it in for. They are truely willing to make sure the customer is taken care of. They also offer great waiting area with complimentary coffee, donuts and pastrys. My car always comes back in great shape (and if there is a mistake, they are willing to fix). I've enjoyed them so much, I drive down from the Lake Tahoe area (about a 1 hour commute) just to stay with them. Really make the whole car experience not just tolerable but enjoyable...\r \r I noticed one customer bashed their sales staff which completely supprised me. It was almost 1 year ago, I purchased from them but the same sales guys are there and they are always ready to give me a friendly handshake and if they see me waiting generally offer me a ride somewhere (now that's service). I noticed you said they asked for a calculator and said they refused to give him one? Hmmm, kinda tells me about what type of person you must be, besides if you didn't know, there's a calculator built in to your cell phone buddy.\r Pros: Fair pricing and Knowledgeable techs more
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