I've been using Ritz Camera reprinting and enlarging services for years. I'll never go back to this Broadway store after the experience I had this week. \r
Not only was the guy behind the counter totally rude, out of the six photographs that I had reprinted/ enlarged: they reprinted 1 wrong negative, 1 photo was missing altogether, 1 was the wrong size and the other was in AWFUL quality (grainy and dark- and it wasn't even one of the photos being blown up!). \r
They also tried to charge me for 1-Hour processing even though I said I didn't need them any time soon when I dropped them off the day before. \r
AND I waited for 20 minutes (no joke!) for them to find my photos (which were on the floor, leaning against the wall.) \r
There are a few other printing shops along Broadway that I plan on trying out next time. By the looks of the people in line behind me yesterday, I'm sure I'm not the only customer they lost!
Pros: I've had great service and quality with Ritz in the past.
Cons: This experience was bad enough to make me never go back!
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