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Terrible service, good salsa - Review by citysearch c | Rio Grande Mexican Restaurant

Rio Grande Mexican Restaurant

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Terrible service, good salsa 6/24/2007

The Rio has really gone down hill. Today, in for a late lunch, the server, while nice, brought out soup (appetizer) with the actual entrees. The Rio is notorious for bad timing. The green chili (which I ordered the regular kind, not the hot kind) that smothered the chicken enchiladas was so spicy it was inedible. After over ten minutes of waiting for the server to come over and take it away, she tried to argue with me that it was not the hot kind. The manager then stopped by, explained that they had ""extra hot green chilis"" delivered and were trying to warn people before ordering. Clearly, I did not receive this warning. I was so over it that I passed on a comped entree the manager offered (their enchilada sauce is way to tex-mex), and gave me a $5 gift card. Whatever.\r \r If you just want a marg and chips & salsa - stop by the Rio. Otherwise, if you are hungry for authentic Mexican food, stop by Rincon del Sol, Sol Azteca or Casa Alvarez. Pros: Location, salsa, margaritas Cons: Service (it is almost always poor, except in the bar), cleanliness of the restaurant, food. more
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