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Beware- overworked staff, poor administration, innacurate estimates, 9 1/2 hours late... - Review by citysearch c | Duke City Movers

Duke City Movers

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Beware- overworked staff, poor administration, innacurate estimates, 9 1/2 hours late... 6/16/2007

Terrible, unfortunate experience with Duke City Movers, though at least they didn't break anything. The movers showed up 9 1/2 hours late to start; I called them half an hour after their scheduled arrival time and they had no record of me or my impending move! Not something you want to hear when all of your stuff is packed and you are ready to go. I had communicated with them a couple times about the move in the preceding week, so I can't imagine what happened.\r \r By the time the crew arrived they were in a bad mood and obviously overworked and tired. I was worried for their safety as well as that of my furniture and valuables.\r \r Also, the ""estimate"" wound up being less than 1/2 of the eventual price asked for upon completion of the move, and I don't have an inordinate or abnormal amount of stuff.\r \r To top things off, I was assured I would hear from a manager asap who would listen to my concerns, and I have yet to receive any phone call. I recommend avoiding Duke City Movers. Pros: the movers, though obviously exhausted, did eventually move my stuff Cons: too many to list in this small section more
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