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Poor customer service - Review by citysearch c | Imperial Dynasty Chinese Rest

Imperial Dynasty Chinese Rest

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Poor customer service 6/18/2007

The food is mediocre and some of the staff rude when things don't go as expected. Would not recommend. Convenience of online ordering is not enough to make up for the attitude encountered here. On one occasion, the cashier accidetally rang up the lunch portion instead of dinner. When I came to get my food nothing was made since it was dinner time and they didn't want to recharge my card without permission. Are you kidding me? Obvisously, since it was their mistake, they should have made the meal at the discounted lunch price. Instead, I was irritated that I had to wait twice as long. Price was not the issue. We will not return. more
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