I visited this salon due to the reviews and word of mouth. I have been there twice now, seeing two different stylist. I was happy with one of the stylist (melissa), but will never return due to the other (marissa). This stylist canceled my appointment (that I had for 2 months) a few hours before. I received the message ON THE WAY to my appointment, after leaving work early. Because I had this appointment for so long, I had actually scheduled a trip out of town and two doctor appointments around it.\r
\r
The salon called twice before my appointment - 2 days before and then earlier on the day of my appointment. They said that there was a cancellation earlier in the day, and asked if I could come in early. Both times i told them that I would not be able to come in earlier. Both times they stated that it was ok and I could keep my original appointment. She knew she wouldn't want to stick around for my appointment since she had a gap between appointments, and could have let me know sooner (like the first time they called, 2 days before) rather than a couple of hours prior to my appointment.\r
\r
She left me the message saying that she had a baby at home to go to. If it had been an emergency, that would be very understandable, but it wasn't. It was an inconvenience for her to wait for my appointment. Well, she has no clue as to what I had to schedule around, doctor appointments (2 of them!), hospital visits, etc. The way it was handled, and her decision to not wait around and just go home was very inconsiderate, rude and unprofessional.\r
\r
As for the quality of her cuts, I've nothing bad to say. Unfortunately, the cut is not worth the aggravation of going back.\r
more