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Poor Service - Review by citysearch c | Walnut Creek Customs

Walnut Creek Customs

Claim

Poor Service 6/2/2007

I have a car with $6000 in custom additions. The alarm was constantly turning off or the car was auto-starting due to the key fob buttons being raised and too easily activated. I had requested new replacements with recessed buttons (which I know exist) and they have been unable to get the new key fobs for two months because Walnut Creek Customs does not have a ""good relationship"" with the manufacturer (their words). Last night my car was broken into while in my driveway and the alarm did not sound because it had inactivated from the faulty key fob. My DVD navigation system is now gone. I predicted this. I have spent over $12,000.00 ( not an exaggeration) at this store and I have not been treated well. I would trecommend taking your car anywhere else but here. Pros: Installers are good Cons: Owner Does Not KNOW the products and Does Not follow thru on commitments more
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