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Very Rude & Unprofessional - Review by citysearch c | Mary Kay's Bridal & Tuxedos

Mary Kay's Bridal & Tuxedos

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Very Rude & Unprofessional 6/12/2007

When I first went in there, i loved the place. They were really nice and helpful, espisally Ashley. I ordered my wedding dress and didn' thave any problems. Then we found our bridesmaids dresses there, the ordering process went fine. I was told they we be here in 6 months at the most. That was fine because the wedding was still a ways away. I called them after Easter ( when the 6 months was up) they said the dresses would be here in 2 weeks and i was supposed to call them then. Two weeks went by and i called them again. They said they didn't know where the dresses were and that they were somewhere between here and China. I thought well how could you not know! This what you do for a business! So i waited another 2 weeks, what do you know, there still not here. In the end they took 10 months to get!!! Mary Kay herself is a very poor busniness woman. She is rude, snotty and down right mean. She hung up on me when i was trying to figure out where my dresses were! I wish i would have known what a bad place this is. Never, Never go there! Once they have your money, they want nothing else to do with you. Pros: Nice dresses Cons: The owner is evil & rude, customer service more
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