Do not rent from Horizon Properties. Doing business with these so called ""professionals"" was a living hell. The office staff NEVER returns calls. Receptionist knows nothing and whatever person you need to talk to is never available. Noone wants to help you, someone's always going to ""get back to you"". They never do. Maintenence requests? Forget it, do it yourself. It'll get done quicker. If you're lucky enough to have to pay for water, sewer, and garbage, the bill goes directly to Horizon first, don't expect them to bill you in a timely manner, Called WEEKLY to try to get total to pay bill only to be ignored over and over. 3-4 months down the road they decide, Hmmmm.....they haven't paid , so they send you 4 months worth of bills at once and give a 10 day pay or quit notice. So it's nearing the end of your lease and you can't wait to get out of Hell, so you begin shopping around for another rental. You find an awesome place that you absolutely have to have and guess what? Horizon won't release your rental history to your prospective new property manager without a 30 day notice. Who gives a 30 day notice without securing a new rental first??? No one that I know of. So I ask one of the ""friendly"" office staff how they can get away with not releasing your history even though you've given the ok in writing to do so and she tells me ""Well which came first, the chicken or the egg?"" No lie. Oh if your planning on buying a home, they won't realease the history to the motgage company either. So you have to take a giant leap of faith and give a 30 day notice and hope to high Heaven that you'll be able to find a new place to live in those 30 days. Renting through Horizon Properties was the worst experience of my life. Don't make the same mistake.
Pros: Nothing
Cons: Everything, customer service at it's worst
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