I purchased windows seven years ago, impressed that the company gave a lifetime guarantee and promise that they would themselves service my windows. These windows are supposed to last a lifetime but I already have problems with multiple windows. I have called twice for service. Each time a nice person called me back and told me that I would be receiving a call from the service department. Well, no calls have ever come. Conclusion: The product is bad and the service is bad. I do not recommend this contractor.
Pros: Nice salesman, great price
Cons: Shoddy product, non-existant service on product guarantee
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