I thought giving a florist a picture of the exact bouquet I wanted for my wedding with a list of the flowers would be enough to make sure I got the right flowers. Nope. After two consultations and three different people telling me ""no problem,"" the big day arrived and my bouquet had nothing in it from the picture. They had even put in flowers I specifically told them I hated. Then they tried to tell me they had informed me about the substitutions, when they hadn't. And telling me that the bouquet was already ""way over cost"" doesn't make me hate it any less. At the bouquet toss, I was happy to get that thing off my hands.
more