This is my second time dining at Monteaux & I am very disappointed AGAIN. I did enjoy the food the first time around & the service was prompt as far as keeping our drinks filled but beyond that is was really slow. The waitress we had the first time was not that friendly but I figured she might be having a bad day so I still tipped her very well and decided I would give it another try. My coworker and I arrived about 11:30am and we were greeted and seated promptly by the host. My coworker and I decided to order pretty quick and easy food that didn?t really require cooking to see if that might speed up the service. She ordered a cold sandwich & I ordered a bowl of soup and an appetizer. That approach didn?t work. We were still there about 5 min short of an hour. Despite the fact that this place was slow on getting the food out I still would have considered coming back. However, based on the service I will not patronize this restaurant again. Our waitress was not at all friendly. There was no smiling or any indication at all of her being happy to be there. The waitress helping her out was not any friendlier when she brought our food. They were not rude but they didn?t give off any vibe that was welcoming at all in-fact just the opposite. We were both very polite and in no way demanding. What really upset me was when three gentlemen sat next to us & all the sudden our waitress was all smiles. She was very friendly to them while laughing, being helpful in offering up good food to try, & overall being very welcoming. Definitely a contrast in service. On our way out the second girl, also at a table of gentlemen, was all smiles & very friendly, as in talkative and welcoming. Another contrast in service! As we were walking out our waitress said in a barely audible tone "thanks ladies" with no smile. Two bad experiences=Never returning to this restaurant. I don?t recommend this place at all. To the waitress who waited on us if you are upset about the tip then be friendlier.
Pros: Parking
Cons: Horrible horrible horrible service!!!
more