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best customer service i've ever received - Review by citysearch c | Transmission Corporation of America

Transmission Corporation of America

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best customer service i've ever received 6/22/2007

I have recently received the best customer service i have ever received in my life. The Transmission Corporation of America staff went above and beyond anything I expected. I got a free tow, a free transmission test, a free computer scan , a free ride home and free delivery of my car when they were finished. What else could anyone ask for? These guys really know how to treat their customers!!! Jack is the manager there and he was pleasant do deal with. He made everything easy for me to understand. I know transmissions can sometimes be a very costly expense however my main concern was quality. The price was not the cheapest, but it was not the most expensive either. Unbeknowns to Jack, I had checked with his competitors after he had given me the price of the repairs I needed. 1 of his competitors was a little cheaper on their price, but there were 3 other of his competitors that were quite a bit more expensive. As I said quality is my main concern and that is exactly what I received........TOP QUALITY and the price turned out to be very competetive and actually less expensive than three other shops here in town. I feel like I have gotten a good deal and they did a great job repairing my car. The extra care they gave me was refreshing. I said it before and I'll say it again.............THIS IS THE BEST CUSTOMER SERVICE I HAVE EVER RECEIVED ANYWHERE!!!!!!!!!!!! Thank you Transmission Corporation of America for going that extra mile!!!!!!! Pros: excellent customer service, and very good repair job Cons: none more
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