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Terrible customer service!! - Review by citysearch c | Rite Aid

Rite Aid

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Terrible customer service!! 5/21/2007

I had an experience here that I will never forget. This was years ago, but I will remember it for the rest of my life. I went to pick up some photos from being developed at this specific Rite Aid on Mowry. When the lady brought my photos to the counter, I heard her say to her co-worker, "Those were the ones I was telling you about!" As if they had been laughing at my photos!! Then I opened them and saw they were not what I asked for. I said, "These are double prints, I wanted triples." She said, "It doesn't say triple on the package..." I said, "Yes it does, right here see?" I pointed to where it very clearly said "Triple prints". She then told me, "That's not how you spell 'triple', it has two P's." I was FURIOUS!! First she messes up my photos, then she tells me I don't know how to spell! Besides, she was WRONG!!! I will never EVER go here or recommend it to anyone. Ever. more
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