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Outstanding Service!!! - Review by citysearch c | Independent Honda Repair

Independent Honda Repair

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Outstanding Service!!! 5/7/2007

I have been going to Santa Monica Motors since I moved to LA 5 years ago and have never been disappointed. My Honda has always been in top condition since Karim and Santa Monica Motors began servicing it--which is good because I use my car for my work. SMM understands this and always gets me out quickly and makes sure just the right amount of preventative maintenance is done. One time my car kept quitting on me at inopportune times, i.e. on freeway on-ramps, making left hand turns at busy intersections. Karim determined there were 3 different things that could be wrong with the car. Instead of changing them all and charging me for all three, he put a plan together to determine exactly what part was failing. After about a week of visits to SMM, and replacing parts, Karim found the problem and charged me just for that part that was failing and only that part. I like how he worked with me--we were both trying to solve the problem together. I have recommended many friends to SMM and will continue to do so. Santa Monica Motors gets my highest possible recommendation. Pros: I know they care about my car running its best. Cons: None--I'd drive from Rancho Cucamonga to have my car serviced here. more
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