We bought 2 bikes from Taylor's. The sales staff was very helpful and knowledgable. We received a certificate for free tune-ups on our bikes. With summer coming I took my bike in to get a tune up. It came out in worse condition than I when I took it in. The chain rattled agains the guide, I couldn't shift gears, and twice during my shortened 4-mile ride the chain came off!! I do not recommend taking bikes there for tune-ups.
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