Satchels has good pizza and calzones, its above average really. BUT you have to wait for it, and its just not worth it. The last time I went with 5 other people and we had to wait almost 2 hours in the rain , we finally were seated on an outside table! We immediately asked for another, and waited another 20 minutes for a booth. We all ordered individual calzones from one waitress, got our drinks from another, our calzones came about 40 minutes later and two of the orders were wrong. My friend ordered the steak in her calzone and a giant bone was in it, when shown to the waiter (who at this point had yet to bring the redone calzones to our friends and we were all almost done with ours) he shrugged like it was normal. he offered a free dessert, and when she asked if she could just get a free small salad he sighed and went to the kitchen to ""ask satchel"" he came back and begrudgingly told her it was okay although ""satchel"" wasnt too happy about it. The Reordered calzones came as we were leaving and were boxed up, not comped at all! all in all we probably had 6 people ""wait"" on us, and not one of them was attentive or gave us correct drinks or food. I would only go back if i knew we wouldnt have the same service
Pros: good pizza, tasty calzones
Cons: horrible service
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