If, as a property owner, you are looking for someone to alienate and anger tenants, you couldn't find a better company. If, on the other hand you do not want arrogant and non-responsive representation, or if you are concerned that things like floods, leaks or other potentially property damaging maintenance be addressed promptly, you might look somewhere else. \r
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Kail is slow to return calls, patronizing and sarcastic when they do. They use vendors of the lowest quality, chosen apparently from recent parolees. Penny wise, pound foolish. Yuck.
Pros: They may save owners a few pennies by using sub-standard contractors.
Cons: Your house is likely to suffer and renters who are not accustomed to being treated rudely will likely move.
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