I am the proud owner of 4 dogs one of which came from Pet Wonderland. This was the last dog that we have purchased and purchased her from there in January 2007. She was a lab/weim mix and was about 3 months old or so. She was very active, but when we were checking out she was coughing and hacking uncontrollably. The one woman working there was going over the warranty, etc for our ""Midnight"" and she got to the part about kennel cough. She laughed and joked that Midnight had kennel cough and that it was no big deal. I didn't think of it at the time, but when we got home realized that we had 3 other dogs in the home (all of which were vaccinated against kennel cough-but which makes no difference because it can still be contracted after vaccination.) The manager and the employee at the pet store assisting us were well aware of the fact that all the dogs there had kennel cough including our dog and that we had 3 more at home that were healthy and we were bringing this infection into our home. We couldn't leave the little sweet girl there so we took her home. I took her to my vet of many years for her checkup and assessment of her kennel cough and she was put on antibiotics and cough pills for the kennel cough. I called the store and spoke with the manager when I got home and she informed me that because I knew she was sick when I received her, I was not entitled to any form of reimbursement what so ever. Now granted, the total cost of all medications was $40.00 for the antibiotics and 2 seperate rounds of cough pills, but the principle still is what matters. I followed all procedures right down to when I took her in, getting the vet form filled out and signed, and notifing the store before the ""deadline"" and I received nothing. In short, do not ever purchase a pet from this store. Go down the street, or better yet to your local SPCA or humane society.
Pros: lots of dogs and cats to choose from (just like the SPCA)
Cons: everything- read above
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