This was our first and probably last visit to Piazza Italia. We went for lunch and ordered a ceasar salad, chicken marsala, and ravioli carne. We were served so-so bread with a dish of plain olive oil first. The ceasar dressing was actually pretty good. The problem was with our entrees. The chicken appeared to be boiled and was actually a little bit tough. Every time I've had this dish at other places, the chicken is usally grilled or pan seared. The sauce was really nothing more than watery chicken stock with only the tiniest hint of marsala wine. The ravioli (made in house) was supposed to have a variety of Italian meats. After noting how flat the ravoli was, we inspected a little further. Cutting open a ravioli and peeling it apart revealed only the tiniest amount of unidentifiable ground meat. When the waiter (who was very nice) came back to check on us, we mentioned these things to him. I'm not one of those typical ""complainer"" customers and I was a little uncomfortable about having to do it. The manager came over and didn't really say much. She did said that they were going to fix the ravioli, whatever that means. We received our check which had been discounted $3.55 (?). The chicken, which I only had a few bites of, was $16.50 and the ravioli was around $12.00. I wasn't expecting them to take anything off but I'm a little confused by the $3.55 discount. Oh well, I'm not meaning to sound too cranky, but I just paid $40.00 for lunch and I'm still hungry!
Pros: Nice setting, good service from waitstaff
Cons: bad service from management, poor quality food
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