Ordered our wedding cake from them and soon came to regret it. You have to wait forever (10-20 minutes!) on hold every time you phone in and then when someone does get on the line to take your call they are rude. The cake itself was sickly sweet--yuck. After having paid my non-refundable deposit, I asked them if they could use less sugar in the icing and was told ""no"" (absolutely no attempt to make me what I wanted).
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