This was a new salon to me. The owner recommended a guy named Michael to highlight my hair. She introduced us & told him what I wanted. On the day of my appointment I had a picture of the hair color I wanted. Micheal told me he could not do it. The picture was of Kristen Bell/Veronica Mars (hair only slighly lighter than my own). My hair is already blonde, long, thick & naturally curly. It is in very good condition, in fact, I get lots of compliments on how pretty it is & how much people love my hair. I am always very easy going & low maintenance, so I don't think it was me. I personally got the impression that he just didn't want to mess with that much hair. I always pay a lot more & give good tips because I have so much hair. I told him I didn't understand why he couldn't do it & that I thought that was what the appointment was for. He had no real explanation & said I was welcome to ask someone else in the salon to do it. I left very disappointed & now am scrambling to find someone else at the last minute to do my hair before I go on vacation. I was looking for a salon that could do a number of things (hair, waxing, lash tint, nails, etc.) & had friends waiting to find out how I liked it so they could come there. I am counseling all other appointments I made there and will go back to all my friends & discourage them from ever going there. This was a shame & they have lost a lot of potential business. I also am stopped all the time & asked who does my hair - would have been a walking advertisement for the salon.
Cons: Unfriendly, unprofessional, made you feel uncomfortable, did not provide good service
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