This was my second visit with Cindy. The first time I was pleased. She is very nice - everyone at the salon is. Cindy was able to squeeze me in last minute and I guess this was her off day. In one instant the long hair that I used to have and was so happy with was gone. I had asked for highlights and I now have one side of my head with the right color, and the other (left side) with shadows and lines. I had asked for around two inches cut - even showed her where - saying ""below the shoulder"" (my hair used to reach a bit below the bottom part of my shoulder blade). She had suggested one inch and I had said two. What was cut was well over two. It now lies AT my shoulder and the front part on the left side is uneven. It had taken me so very long to grow to my previous longer length. Maybe this is no big deal to some, but, for me, it is quite upsetting.
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