buyer beware!! I got a veh on the smartbuy program, the finance person told me that at turn -in there was a refund of sales tax (new law in nys) there is not one!!! they even went with this right down to the end even telling me to take the turn in papers and my contract to dmv, (How stupid I must have looked to dmv ppl trying to do this) a call to th state verified there is not nor ever been any refund avail for sales tax on a smartbuy, one of their sales ppl told me he even was told this when he got his smartbuy!! (guess heinrich will even screw his own employee's....I for one will never do bussiness there again!!! and will be pursueing further legal action!!!
Pros: sales ppl were very courteous and freindly
Cons: finance officers and owners will lie to make a sale
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