My A/C stopped working and I called this company to come out and see what was wrong. Brad, the service tech, said I needed a whole new unit and it would be $6000.00. Then he told me that he would do it under the table for $3000. He gave me a time limit to pressure me into possibly doing this to save money. Not trusting this assessment I had a second opinion and was told I needed a part and it would cost less than $500. I do not blame the owner of Horne but feel that this was the only way to anonymously post my complaints and give alert for others to ask for second opinions. Taking advantage of people is disgusting and felt that all should post this for Horne and Charlotte consumers. I am writing this anonymous because I do not trust the service technician because they have my address.
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