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very BAD experience, and I was injured during my mani/pedi !!! - Review by citysearch c | Burbank Spa & Garden

Burbank Spa & Garden

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very BAD experience, and I was injured during my mani/pedi !!! 5/14/2007

This was by far the worst manicure and pedicure that I have ever received. I had a female technician, don't know her name, and she was very, very bad. During the scrubbing/exfoliation part of the pedicure, she scrubbed off the skin on the side of my foot and made the skin come off. I didn't realize the full scope of my injury until afterwards when I inspected my foot. There is a whole portion of my skin the size of my pinky nail that is now gone. Though she realized her error and put some stuff on it, she less than apologetic. It's now incredibly sore and I don't even want to think of my risk for disease from it. The massage part lasted 30-60 seconds per leg, which also sucked. I chose dark red nail polish and he had to make corrections with nail polish remover on the edges of most of my nails. During the manicure she also cut me AGAIN. Again, not very apologetic. She said and I quote "sorry I cut too much" She put the junk on that injury too. The manicure massage was a lot better than the foot massage, but it wasn't even close to as good of a massage as I have received elsewhere. I came away with a quite crappy nail and toenail polish job and I got 2 injuries. The nail polish has already flaked off of one of my nails and I have been careful all day. Never shall I return! Do yourself a favor and avoid this place!!! Cons: surly staff, inexperienced technician more
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