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Horrible Management Staff - Review by citysearch c | Copper Pointe

Copper Pointe

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Horrible Management Staff 5/7/2007

First off let me say that my neighbors are really nice. Tracy was also a big help in getting me into my apartment. She was very nice. Otherwise, everyone I?ve met that works at this complex is rude and unhelpful. I would like to agree with the other reviews about the dog poo and the dust. I?ve yet to have to call maintenance for anything so I can?t attest to their lack of timing. My downstairs neighbor did, however, come back from a business trip asking if we had ?a big party? because parts of her ceiling had fallen in. She later told us that it was from water damage but said that it didn?t get fixed for a week!! I then looked for problems in my bathroom and found some really bad water damage behind my sink. This morning I woke up to a letter on my door saying that rent hasn?t been paid when it has most certainly been paid. Also the letter stated that my rent is $880 when my lease states that my monthly rent is $715. I also found out recently that this is the same company that manages my old apartment complex, The Willows. When I moved out of there, they charged me all kinds of ridiculous charges totaling approximately $900 including charges like $220 for vacuuming!!! Now the same girl that did that nonsense to me is the one who took my rent payment on the 4th and wrote me a letter saying the rent hasn?t been paid!! I?m going to inquire about what fees we?ll have to pay to move out and get out of this horrible place. Nothing is worse than living somewhere that the management couldn?t care less about you as long as they?re filling rooms. DO NOT MOVE IN HERE!!!! Pros: Nice neighbors Cons: Basically everything so far. more
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