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Worst restaurant experience ever - Review by citysearch c | The Spinnaker - Sausalito

The Spinnaker - Sausalito

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Worst restaurant experience ever 5/12/2007

was excited to try Spinnaker with a group of seven on a very special family occassion. They made us wait one hour past our reservation time, with three hungry young children. Even then, they said they could not seat us yet. We left and had to find somewhere else on a busy Saturday night. They made no apologies, acted as if they had no control, and offered no compensation for our wasted time. Absolutely horrible service. I would not take a chance on this place at anytime, let alone a special occassion. Obviously, they overbooked and valued their revenue over their customers' satisfaction. Great view if you don't mind horrible service. Worse I've seen lately. Pros: None Cons: Horrible management, did not honor rservation. more
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