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Good food, bad Service! - Review by citysearch c | Roy's Hawaiian Fusion Cuisine

Roy's Hawaiian Fusion Cuisine

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Good food, bad Service! 5/2/2007

Don't get me wrong, the food at Roy's is awesome, but the service stinks! We made the mistake of coming in on a Friday night with a reservation and ordering from the Prix Fix menu. I guess that was a tip off to the waiter that his tip was going to be bad, although we would have tipped well. After our entrees, our waiter gave us the dessert drink menu and we did not see him again for over 35 minutes. My husband had to actually get up and go over to him to remind him that still had not gotten our desserts. Ten minutes later the manager came over and tried to offer us two desserts for our wait. Well, I think the waiter could have come over earlier to say that the desserts would be out shortly, sorry for the wait, but that never happened. We were disappointed in the way that Roy's handled this situation and will not return. Pros: Food Cons: Service - for this pricce! more
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