Just went to ROUX for the first time last weekend. Overall, it was a great experience. We had reservations and were seated promptly. The food was really terrific. Hushpuppies came in a delicious sauce and the crawfish pie was wonderful. The salads were very generously sized. The desserts (including the special sundae and lemon cake) were really terrific. The service was spotty - when we had our waiter's attention, he was extremely helpful. But when we didn't, he was somewhat hard to find. It was a busy night and in the end, didn't impact our nice time.
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