i was a hr block user for eight years, tried them one time. much better as far as explaining options and giving filing advice. people friendly and patient, even with my one hundred questions. As far as charges or fees... about the same as everywhere else. Anyone going anywhere for tax service ought to ask charges before setting an appointment, that's just common sense. Overall i was happy with the switch. But besides the really nice & patient people it was just another tax place, but i guess that's all anyone would want anyway.
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