We had virtually the same experience as the most recent poster. We waited about 20 minutes for anyone to come take our drink orders, and the server didn't even respond when we brought that up as a concern - no apology, just ""yeah, so what would you like?"". Our food took forever to come. The toast came out 5 minutes before anything else. Almost everything else came out together, but they forgot one person's entire meal and some sides. Half of the order was cold upon arrival. The french toast was awful. We spoke to one manager who promised to do something about the problem and promptly vanished into the kitchen, never to be seen again. The second manager had to be summoned twice to deal with the situation and ended up offering an employee discount on the meal, which by that point seemed not nearly enough for the aggravation. Clearly this is a place with major service issues... and the food isn't really very good anyway. What a waste of a brunch slot.
Pros: Can't think of a single thing.
Cons: Terrible service, terrible management.
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