i wanted to GRANT them a '0' star, but as the customer that had called and got hunged up by an unknown employee who havent even told me about the avalibility of time and appointments. i was very f***ed up by the second call and was trying to be nice for god's sake, the same guy picked up. i was still trying to be good and kind. but he wasnt. he finally told me the avalibility of the tires. (while i was talking, the guy kept whispering 'oh my god' on the phone. i felt really crappy even though it wasnt about me.
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