My dog went in for a scrrening for possible pancreatitis. Once the results came in I had to cal to find out the results and was told that she has pancreatitis and it is possibly food related and that they want my dog to come back in for a day of observation. I asked what the observation was for and was only told that ""The Dr. wants to observe her"" I kept asking what for and what he was looking for but never got a clear answer, just that he wanted to observe her. On the day I brought her in I asked to speak with the Dr. to go over the test results and was only told that they would take my questions and give them to him when he was in. I told them I would not be dropping my dog off then and will when I can talk to the Dr. first to go over the test results and what direction he was heading in. Then out comes the Dr....HE WAS RIGHT THERE! Then he tells me that all the test results came back normal-no pancreatitis! Nothing. He then told me exactly why he wanted her in for for the day and what further tests he wanted to run, information I was asking for for 2 days. All of this information should be shared with the clinet immediately not with the attitude of Dr. knows best and you don't need to worry about it. Part of being a good vet is not only how well the animals are treated but how well you treat the clients and keep them constantly informed, which they clearly don't do.
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