For the first time going to Urban Roots, I can say I was very impress. I walked in and was greeted by Roseanne who was very polite and welcoming to me. They say, ""First impressions is always a good thing"" I always had long dark hair w/carmel highlights and I wanted a dramatic change like going into a shade of blondes. Salons I've been to in the past either couldn't do it or didn't do it right and I paid too much $$ for unsatisfied hair. So when talking to Roseanne she showed me some cute styling ideas. Well I was very nervous about my new do but she made me feel very comfortable we had good conversation. Which I like cause in some salons they just do your hair and have small talk. But not Roseanne shes cool! She explained what she was doing to my hair and what products she was putting in it and Why. she wasn't rushing me. At the end of my makeover, it came out MARVELOUS!! I have short hair and she got the perfect shade of blonde and style for me. I love it so much, so does my husband. Even he was impress. I got so many good responses about my hair. I think I've found my new spot. So I think Urban Roots is the best i've been too, rate it a 10. Why? It's clean, hip and welcoming they have good skills and service. Their product smells so good and it's very refreshing. Does not leave your hair smelling like chemicals. Top it off their very reasonable in prices. I could tell that the employees at Urban Roots care to see their clients satisfied and that's what I like about them. Just want to say thanks to Roseanne you did a great job and I appreciate your service and I'll see you again for my next appt. One satisfied customer!!
Pros: Good attitude and skills
Cons: It was kind of hard to find
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