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Great customer service - Review by citysearch c | Joy Organics

Joy Organics

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Great customer service 4/4/2007

I entered the Lamar Wildflower to buy a mattress with trepidation after reading the negative reviews on this site. I was ready to be critical, but was instead blown away by the woman who helped me. She was knowledgeable about the products, not pushy, got back to me via email with answers to some follow-up questions and never made me feel guilty for being economical in my decision-making (rather than trying to ?up-sell? me). It was a great experience. Pros: Good range of mattresses for a small store; knowledgeable staff; great customer service Cons: Expensive, but no more than elsewhere for similar stuff more
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