Been a customer for about 10 years and have always been very satisfied. About 2 weeks ago I had an accident with my Honda Civic. I requested that they look it over really well before I chose to have it fixed, because I wanted the car to be okay and thought a Honda certified mechanic should see it. They didn't agree, got the GM of the dealership involved. He agreed that they would see it and have the Service Manager call me, never got a call. Not happy at all. Not the same place I have known.
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